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Communication Skills

5-Reps Friday

Get 2 coaching concepts, 2 business nuggets and a quote to ponder. Every Friday I send out an exclusive email with the most industry experience per word on the web.
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All posts in "Communication Skills"

5 Easy Questions to Ask and Land a New Client (and Understand Your Client Better)

When a prospective client walks into your gym, ask these five powerful questions that every business-savvy fitness professional uses to identify the client's motivation and help you seal the deal.

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3 Coaching Reasons Your Client Ignores Your Advice (and How to Fix It)

No personal trainer sets out wanting to sabotage their client’s success. But when you’re faced with an unmotivated client who doesn’t listen, it may have to do with your coaching.

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Forget Everything You Know About Customer Service, Says Veteran Gym Owner

After 10+ years as a customer service expert, this successful gym owner explains why everything you know about customer service is WRONG. Here's what's he thinks is right.

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5 Psychology-Based Principles to Increase Your Closing Rate

Hate it or love it, you’ll need to sell your personal training, but you'll first need to understand your clients on a more psychological level.

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3 Lessons Fit Pros Can Learn From Dr. Oz and Food Babe to Gain a Following

Millions of followers hang onto every word Dr. Oz and Food Babe say. Perhaps there's something to their techniques that we can take away from.

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What It Takes to Keep the Personal Training Clients You Already Have

Once you get your clients, it’s important to keep them.

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How Solutions-Focused Brief Therapy Can Help Your Clients Reach Their Goals

If your clients are having trouble staying on-track with goals, help transform their mindset with a little brief therapy.

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What CrossFit Can Teach Us About Building Communities and Relationships

We can apply CrossFit's strong ideals of community and togetherness to our own client base to further our cause and our clients' motivation (and success).

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8 Non-Verbal Cues to Effectively Build a Client's Trust

Communication is important, but it's the things you don't say (but do) that can be more powerful for building trust.

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4 Ways To Build Long-Lasting Client Relationships

4 ways to know what your client is *actually* thinking.

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