Impress your clients with free professional coaching software: QuickCoach.Fit
Learn More
JG Logo

Customer Satisfaction

5-Reps Friday

Get 2 coaching concepts, 2 business nuggets and a quote to ponder. Every Friday I send out an exclusive email with the most industry experience per word on the web.
No Spam. Just the highest quality info for fitness and health professionals on the web.

All posts in "Customer Satisfaction"

How to Use the "Ulysses Contract" to Motivate Stubborn Clients

If you have a difficult client who just can’t seem to muster the motivation to hit his or her goals, turn to the "Ulysses contract" to help turn up their passion and accomplish what they set out to do.

Continue Reading
Forget Everything You Know About Customer Service, Says Veteran Gym Owner

After 10+ years as a customer service expert, this successful gym owner explains why everything you know about customer service is WRONG. Here's what's he thinks is right.

Continue Reading
Thanks for reading.

You can get more actionable coaching and business advice in my popular email newsletter. Each week, I share 2 coaching concepts, 2 business nuggets, and one quote for you to ponder. Over 65,000 fitness and health professionals subscribe. 

Enter your email now and join us.
You will get one short email every Friday and occasional promotional messages. You can unsubscribe anytime.

Stand out and impress your clients with QuickCoach.Fit

Have your own app with professional coaching software. It’s free.
Learn More
“I have a 100% switch and positivity rate for all my clients!”
“I’m shocked that it’s free!”
"This is 1,000X better than Google Sheets!"
“It reduces barriers to program adherence!”
cross